Zuperior: Suspicious Broker Safety Alert

Quick Verdict

I opened a Zuperior account, placed trades on every one of its 40 tradeable assets, and tested its support on email, live chat, and phone. I do not recommend making a deposit.

The website may look slick and the “next generation” tagline enticing, but I found multiple safety red flags, while it offers nothing you can’t get, along with a lot more, from a more trustworthy broker.

Zuperior is ultimately one of the more opaque trading providers I’ve come across, and I’ve investigated dozens of blacklisted brokers.

Regulation

Licenses

Zuperior claims to be “fully regulated” in the FAQ on its homepage. However, the closest thing I could find to support this was that it’s listed with the Neves Licensing Authority (NLA), registration number ZP-2026-143, which I verified on the NLA datbase, as you can see below.

NLA registration

The problem is, that while Zuperior holds a ‘Capital Markets & Dealing License’, the NLA is not a well-regarded financial regulator. It’s an offshore body from São Tomé and Príncipe, with lax requirements and scrutiny of registered providers, which is why it sits in the bottom band of BrokerListings.com’s regulator database, known as Category C.

Zuperiod FX Limited is also registered in Saint Lucia, number 2025-00033, which I verified on the St Lucia Pinnacle database, and has an address at Office No 24, Cap drive, Cap estate, Gros Islet, Saint Lucia. But again, this is an offshore jurisdiction, and Saint Lucia’s Financial Services Regulatory Authority (FSRA), another Category C body, has clarified that “it does not regulate Forex activities and that entities engaged in such activities are not licensed by the FSRA.”

St Lucia IBC registration

In my opinion, it’s misleading that Zuperior claims to be fully regulated. Retail investors may get the impression it’s tightly watched when the reality is that it has limited regulatory eyes scrutinising its operations or requiring it to offer safeguards to retail investors, such as access to an investor compensation scheme should the company go bankrupt or limits on leverage to help protect against massive losses.

In fact, Zuperior offers extremely high leverage up to 1:2000 that isn’t suitable for inexperienced retail traders and is 66.7 times higher than the 1:30 limit in jurisdictions like the EU, UK and Australia.

Zuperior FAQ

For balance, it’s also worth noting that no major financial regulator had issued a warning about Zuperior at the time of my investigation. This doesn’t mean it’s safe – it may just mean it’s not come on their radars yet, or that it’s not technically breaking any laws.

I emailed Zuperior at ‘support@zuperior.com’ asking them to justify their regulatory claim. They have not replied. If they do, I will update this review.

Cross Border Permissions

Zuperior appears to be accepting clients from jurisdictions where it is not authorized by the local regulator. There are over 125 countries in its dropdown list, and while some strict regions like the US, UK, and many EU nations aren’t available, you can still open an account from India despite no authorization from the SEBI or RBI, South Africa despite no authorization from the FSCA, and Pakistan despite no authorization from the SECP.

While other global brokers accept residents from these countries without a license from the local regulator, it still remains a risk, especially if beginner traders from these nations see the “fully regulated” claim on the website and assume that means their local body.

Country menu

Trading Experience

I spent over 25 hours using Zuperior, including trading on its Web Trading Platform, which uses a TradingView charting package that has 18 chart types including Heiken Ashi, over 105 indicators including RSI and Zig Zag, and 9 timeframes from 1 minute to 1 month.

The terminal itself and platform are intuitive, with a high degree of customization, notably you can choose between over 30 different appearances, which change the design and colors.

Web Trading Platform

My main gripe is that the range of tradeable assets is so slim. I counted just 40 in the Web Trading Platform despite claiming “100+” on the website, which I’ve detailed below and covers 4 commodities, 2 cryptos, 6 indices, and 28 forex pairs.

This is amongst the smallest instrument libraries I’ve seen after testing hundreds of brokers across many years. There are no stocks, and many experienced traders will ultimately want more choice to find trading opportunities.

My other complaints, which don’t necessarily make Zuperior a scam broker – just a not-good one – include that it claims to offer trading calculators that I can’t find. For example, on the website it says it has a trading calculator and risk management calculator, yet neither are available in the account or platform areas, or anywhere on the website.

The supposed “24/7” support is also unreliable from my experience. On some occasions and pages, the live chat icon wasn’t available, while on one day, as you can see below, whenever I tried to send a message via the contact form, I’d get an “unexpected error”. Not ideal if you need fast assistance because, say, the platform is down mid-trade.

Broken contact form

And when I did get through to support on another occasion to ask about the missing calculators, after over 10 minutes of back and forth, they suggested they were in the platform, but then their instructions were so vague and didn’t make sense, as you can see below, that I couldn’t find them.

My hunch is they may not have been natural English speakers and were using a translation service, but as a user, it was a frustrating experience.

Live chat

What Do Other Users Say?

Zuperior, like many brokers, wants to show it has positive user reviews on its website and marketing materials. The problem is I read its Trustpilot profile and noticed some concerning patterns that make me think some of the reviews are unreliable.

I read 60 5-star reviews between September and October 2026:

• All but two were from users who have only ever reviewed Zuperior. They’ve not reviewed any other brand on Trustpilot.
• Over half of reviews were just several words long and provided very little detail about the actual trading experience and mainly focused on a customer support interaction.
• Every single one was an ‘invited’ review, i.e. Zuperior requested that person leave a review.
• Nearly all reviews were from India, a region the broker is clearly focused on, and we saw mentions of Indian influencers promoting them.

In contrast, when I read 30 1-star reviews between March and October 2026:

• Only half of reviewers had never left a review on another brand before on Trustpilot.
• Only 4 of the reviewers had been ‘invited’ by Zuperior to leave feedback.
• The complaints themselves were often more detailed and varied, covering problems with withdrawals, trading terms, poor support, and more.

In my view, having spent hours reading both the positive and negative reviews, its Trustpilot rating and positive feedback especially, are not reliable.

Bottom Line

The best-case scenario is that Zuperior is an offshore, low-quality broker with a very weak selection of assets, unreliable support, and offering nothing you can’t get from more trusted brokers. The worst-case scenario is that it’s an unsafe broker that misleads users about its regulatory status, refuses to pay withdrawals, and is gaming third-party review sites like Trustpilot.

Whichever one it is, I’d avoid it and stick with a trusted CFD broker.

Notes:

• We are not labelling Zuperior a scam. We are raising the safety issues our team discovered while investigating the company and testing its trading services. The views are the opinions of the researchers.
• We have put our chief safety concerns to Zuperior by email. Should they reply, we will update this review with any clarifications where appropriate.