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How To Connect PU Prime To MT5

PU Prime supports MetaTrader 5 across Windows, Mac, mobile and web, and connecting is straightforward once you’ve created an MT5-compatible trading account. The one detail people trip over is the login credentials: your MT5 number and password are not the same as your Client Portal login.

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Updated
July 20, 2026

When you open a trading account in the Client Portal, PU Prime emails you an MT5 login ID, a password, and the exact server name to use. Keep that email handy because the server name is the piece you’ll need to select during setup.

Connect MT5 On Desktop

  1. Download and install MetaTrader 5 from PU Prime’s platforms page (or from MetaQuotes).
  2. Open MT5 and go to File > Login to Trade Account.
  3. Type the server name from your account-opening email into the search box and select it. PU Prime runs separate live and demo servers, so match the one tied to your account.
  4. Enter your MT5 login ID and password.
  5. Click Login. A successful connection shows a live price feed and your account balance in the Navigator panel.

Connecting PU Prime live server in MT5 desktop software

Connect MT5 On The Web

  1. Go to PU Prime’s web terminal or the MetaTrader 5 web version.
  2. Enter your login ID, password, and server name.
  3. Select OK to load your account in the browser; no install needed.

PU Prime MT5 webtrader interface

Connect MT5 On The Mobile App

  1. Install MetaTrader 5 from the App Store or Google Play.
  2. Open the app, tap the menu, then Manage accounts > add account.
  3. Search for PU Prime and pick the correct server (live or demo).
  4. Enter your login ID and password, then tap Sign In.
Apple and Android app store links from PU Prime

Following the PU Prime links takes you to the MT5 on the app stores

Setup Troubleshooting

A few troubleshooting notes from our setup:

  • “Invalid account” usually means the wrong server. Double-check that you’ve selected the correct server in your email and that it’s live, not demo.
  • EAs run fine on MT5 here. If you trade Expert Advisors or want individual stock CFDs, MT5 is a better fit than MT4, since it offers a wider range of order types and a broader selection of stocks.